We boarded our dog at Kaan Pet Hotel in Tulum for a week while traveling, and I couldn't be happier with the care. My dog has a special diet and specific feeding requirements, and the staff took very good care of him. The outdoor space and kennels are very clean. The staff was diligent to...

Kaan Pet Hotel is the best! We are so happy we found them for our dog while we were in Tulum. They are so kind, professional, and we could rest easy knowing our dog was well cared for. We used their day care, boarding, and spa services during our 1 month stay. They also caught...

I absolutely LOVE this place and the people who work here!! My little dog saw the vet here back in the fall, he was amazing and kind. Unfortunately he wasn't available when I called last but the staff was more than happy to recommend someone to call. Recently however I brought her in to be...

What a godsend Ka’an has been! After two terrible experiences with other Tulum-based daycares, we stumbled across Ka’an for a last-minute, needed drop for our guy. My first impression was that it hands down beat any daycare we have back in the states. The energy is calm and the staff is so warm. They have...

My wife and I retired this month and relocated from Florida, USA to Akumal, Quintana Roo, Mexico. We needed veterinary care and temporary residency for our beloved boxer mix Ollie. We were blessed enough to find Kaan Pet Hotel, Spa and Vet located in Tulum! They have two locations, the second in Playa Del Carmen....